Resolution<\/strong>: For subscription-based products, WooCommerce Subscriptions will attempt to retry the card multiple times before marking the order as “On Hold.” Encourage customers to update their payment information if they encounter this issue.<\/p>\n Causes<\/strong>: Authentication errors often result from mismatched credentials, such as incorrect API keys or expired authentication tokens.<\/p>\n Resolution<\/strong>: Verify your payment gateway settings, ensuring all credentials are correct. Reconnect to the payment gateway if necessary and confirm your account is active.<\/p>\n Causes<\/strong>: This error occurs when multiple transactions with identical information are submitted in quick succession, often indicating potential fraud or customer error.<\/p>\n Resolution<\/strong>: Advise legitimate customers to retry after a brief wait. Implement fraud prevention measures if you notice repeated errors from the same source.<\/p>\n Causes<\/strong>: API keys link your store to your payment gateway. Errors arise if keys are incorrect or expired.<\/p>\n Resolution<\/strong>: Obtain and update your API keys from the payment gateway and ensure they are entered correctly in your WooCommerce settings.<\/p>\nAuthentication Issues<\/h3>\n
Duplicate Transactions<\/h3>\n
Expired API Keys<\/h3>\n
Site Issues<\/h3>\n