Terms and conditions
Last modified: February 10, 2025
INTRODUCTION
Welcome to Tendency LTD (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your access and use of our website, www.tendency.digital (the “Website”), and all services, content, and information provided by Tendency LTD.
By using our Website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as any other applicable policies or guidelines referenced herein. If you do not agree with any part of these Terms, you must refrain from using our Website and services.
Tendency LTD is a company registered in the United Kingdom with the Company Number 14337097. Our registered office is located at 58 Peregrine Road, Ilford, Essex, IG6 3SZ, UK.
If you have any questions about these Terms, you may contact us at:
•📧 Email: info@tendency.digital
•📍 Address: 58 Peregrine Road, Ilford, Essex, IG6 3SZ, UK
•📞 Phone: +44 0770 81 94 517
SERVICES OFFERED
Tendency LTD is a professional company specializing in various business services, including but not limited to:
•E-commerce Development: We create, manage, and optimize online stores, marketplaces, and digital commerce platforms, integrating the latest technologies and industry best practices to ensure a seamless shopping experience.
•Business Consulting & Strategy: Our team offers expert guidance on e-commerce strategies, digital transformation, and business growth solutions tailored to meet the unique needs of our clients.
•Software & App Development: We design and develop custom software solutions, mobile applications, and CRM (Customer Relationship Management) systems to enhance business operations and customer engagement.
•Import & Export Services: We facilitate product sourcing, logistics, and international trade operations, particularly from China, ensuring smooth and efficient supply chain management.
•Branding & Marketing: Our branding and marketing services include product customization, packaging, digital advertising, social media management, and search engine optimization (SEO) to maximize brand visibility and customer reach.
These services are available to businesses of all sizes, from startups to large enterprises. We reserve the right to modify or discontinue any services without prior notice.
USER OBLIGATIONS
By accessing our Website, you confirm that:
•You are at least 18 years old or have the necessary legal capacity to enter into these Terms.
•You will use the Website and our services in compliance with applicable laws and regulations.
•You will not engage in any fraudulent, misleading, or unethical activities using our Website.
•You will not attempt to interfere with or disrupt the functionality of the Website through hacking, malware, or any other unauthorized means.
You are responsible for ensuring that all information you provide to us is accurate, complete, and up to date. Any misuse of our services may result in immediate suspension or termination of your access.
INTELLECTUAL RIGHTS
All content, including but not limited to text, images, graphics, logos, software, and design elements, found on our Website is the exclusive property of Tendency LTD or our licensors and is protected by UK and international intellectual property laws.
You may not copy, modify, distribute, or use any content from our Website without our prior written consent. Unauthorized use may result in legal action.
We respect intellectual property rights and expect our users to do the same. If you believe that any content on our Website infringes your intellectual property rights, please contact us with detailed information.
THIRD-PARTY LINKS
Our Website may contain links to third-party websites or services. These links are provided for convenience and informational purposes only.
We do not endorse, control, or assume responsibility for the content, policies, or security of third-party websites. Your use of such websites is at your own risk, and we encourage you to review their respective Terms and Privacy Policies before engaging with them.
PAYMENTS & PRICING
6.1 PAYMENT TERMS
•Payments for services must be made according to the agreed contract terms.
• We accept payments via bank transfer, credit card, or other approved methods.
•Late payments may result in service suspension or termination.
6.2 PRICING POLICY
•Our pricing structure is based on the complexity and scope of each project.
• Prices may change due to market conditions, service adjustments, or cost variations.
6.3 REFUND POLICY
Refunds will be granted only under the following conditions:
•If Tendency LTD fails to deliver the agreed service within the specified period.
•If a billing error or duplicate charge has occurred.
•Refund requests must be submitted in writing within 14 days of the issue.
Refunds will not be issued for completed projects or services that have already commenced.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Tendency LTD shall not be liable for:
• Any indirect, incidental, or consequential damages arising from Website use.
• Loss of business, revenue, data, or opportunities due to service disruptions.
•Unauthorized access to your personal or company information.
•Errors, interruptions, or technical failures beyond our reasonable control.
Our total liability for any claim related to our services shall not exceed the total amount paid for the specific service in question.
PRIVACY AND DATA
We are committed to protecting your personal information in compliance with the UK GDPR (General Data Protection Regulation).
For full details on how we collect, store, and process your personal data, please review our Privacy Policy at www.tendency.digital/privacy-policy.
By using our Website, you consent to our data collection and processing practices as described in the Privacy Policy.
SERVICE TERMINATION
Tendency LTD reserves the right to terminate or restrict your access to our Website and services if:
•You violate any provisions of these Terms.
•You engage in fraudulent or illegal activities.
• You fail to make required payments.
Termination of services does not remove any outstanding obligations or liabilities.
GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be resolved exclusively in the courts of the United Kingdom.
TERMS UPDATES
We may update these Terms from time to time to reflect changes in our business, services, or legal requirements.
It is your responsibility to review these Terms periodically. Continued use of our Website and services after modifications constitutes acceptance of the revised Terms.
CONTACT DETAILS
For any inquiries regarding these Terms, you can contact us at:
📧 Email: info@tendency.digital
📍 Address: 58 Peregrine Road, Ilford, Essex, IG6 3SZ, UK
📞 Phone: +44 0770 81 94 517
FINAL NOTICE
By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not accept these Terms, please discontinue use immediately.
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